ABOUT US

Letting service for duration of the tenancy

Let only service 12% incl. VAT

Includes:

• finding and referencing of tenant(s)
• collect and remit initial months rent received
• agree collection of funds and payment setup
• provide tenant with payment setup
• deduct any pre-tenancy invoices
• make any HMRC deductions and provide tenant with the NRL8 (if relevant)
• the initial commission fee is charged as a percentage of the total rent value of the agreed term, as specified in the tenancy agreement

Letting and rent collection for the duration of the tenancy

Let with rent collection 12% incl. VAT

Includes:

• finding and referencing of tenant
• collect and remit initial months rent received
• pursue rent collection and provide advice on rent arrears actions
• agree collection of funds and payment setup
• provide tenant with payment setup
• deduct any pre-tenancy invoices
• make any HMRC deductions and provide tenant with the NRL8 (if relevant)
• the initial commission fee is charged as a percentage of the total rent value of the agreed term, as specified in the tenancy agreement

Letting and full management service for the duration of the tenancy

Let with fully managed 19.2% incl. VAT

Our full managed service is outsourced to Vivat Property partnered Residential management service provider. Our partner company is fully vetted and can provide referencing and trustworthy track record.

Your point of contact will be with management company and Vivat Property.

Letting and renewal service for tenancies of 6 months or less: 24% incl. VAT

For tenant find or rent collection service

Additional non-optional fees and charges

Inventory fee (landlords share): £200-500 incl. VAT

Dependant on the number of bedrooms/size of property/furnished/unfurnished fees may vary

Deposit registration fee: £50 incl. VAT

Register the landlord and tenants’ details and protect the security deposit with a Government- authorised Scheme. Provide tenant with the Deposit certificate and Prescribed Information within 30 days of the start of tenancy.

Deposit resolution at the end of tenancy if property not managed: £380 incl. VAT

Submission of non-resident landlord receipts to HMRC: £250 incl. VAT

To remit and balance the financial return to HMRC quarterly and respond to any specific query relating to the return from the landlord or HMRC.

Rent renewal and review fee: included in the annual letting fee as per tenancy agreement

• review rent in accordance with the current letting market condition and advise the landlord.
• negotiate with the tenant
• direct tenant to make payment changes as appropriate
• update the tenancy agreement
• severe section 13 Notice if tenancy is on a rolling monthly basis
• contract negotiation, amending and updating terms and arranging a further tenancy and agreement.
• the initial commission fee is charged as a percentage of the total value of the agreed term as specified in the tenancy agreement.

Preparation/Alteration of Tenancy Agreement:

• preparation by us, using our standard tenancy agreement £300 incl. VAT
• memorandum of Agreement, for tenancy extension £120 incl. VAT
• checking and making alternations requested by your solicitor £45 p/hr incl. VAT

Withdrawal from agreed offer: £300 incl. VAT

If you instruct us to proceed with a proposed Tenancy and subsequently withdraw your instructions once you signed the landlord Terms of Business.

Service of Notice: £55 incl. VAT

Service of notice to terminate a Tenancy when we are not managing the premises will be subject to an administration fee. There is no charge when we are managing the premises.

Void period visits/caretaking: £75 incl. VAT per visit

Visits to the premises during void period using our catering service must be requested by the landlords. Maximum of 1 visit per week, during office hours.

Decoration and refurbishment fees: £45 incl. VAT + 20% of the cost of works

Instructing contractors on behalf of the landlord during void period or tenancy whether premises is managed or not will incur an administration charge, payable in advance, together with the cost of the works.

Preparing documents, and attending proceedings on your behalf: £100 incl. VAT + reasonable expenses

• preparation of documentation for Country Court Proceedings, Mydeposits, DPS, TDS adjudication, or similar, will be subject to a flat proceeding fee, as well as reimbursement of our reasonable costs and expenses costs incurred in doing so.
• attending at any court or tribunal proceedings on your behalf will be charged at a standard hourly rate, plus our reasonable associated costs and expenses. £200 incl. VAT per hour

EPC certificates: £84 incl. VAT

The landlord is responsible for obtaining an EPC prior to marketing the property for let. We can arrange for an EPC to be obtained on the landlords’ behalf for a flat fee, provided we are able to arrange access to the property so that the assessment may be carried out.

Key cutting: £30 incl. VAT per key

Cutting of additional keys will be charged at a flat rate per key, provided the landlord has provided written instruction and key card for suppliers e.g Banham

CLIENT MONEY PROTECTION (CMP) PROVIDED BY: DEPOSIT PROTECTION SERVICE INDEPENDENT REDRESS PROVIDED BY: THE PROPERTY OMBUDSMAN

TERMS AND CONDITIONS PF APPLICATION IS SUBJECT TO CONTRACT

Before you move in:

Tenancy Agreement fee (tenant share) £300 incl. VAT

Contract negotiation (amending and agreeing terms) and arranging the tenancy and agreement.

References fee (per tenant/guarantor/company) £90 incl. VAT

Referencing per tenant (identity, financial credit checks, obtaining references from current or previous employers/landlords and any other relevant information to assess affordability).

Inventory fee (landlords share): £200-500 incl. VAT

Dependant on the number of bedrooms/size of property/furnished/unfurnished fees may vary

Security deposit: 6 weeks

Refundable at the end of tenancy, subject to check out report and standard wear and tear To cover the risk of property damage. This will be protected in a Government-authorised scheme and may be returned at the end of the tenancy

Pet deposit: additional 2 weeks

Refundable at the end of tenancy, subject to check out report and standard wear and tear

Stamp Duty Due on tenancies that amount to over £125,000.00 per annum

During your tenancy:

Tenancy renewal/extension: £120 incl. VAT

Contract negotiation, amending terms and updating your tenancy agreement during your tenancy.

Change of Tenant:

Amendments to tenancy agreement: £120 incl. VAT

New tenant Referencing per tenant £90 incl. VAT

At the end of tenancy:

Future landlord reference fee: £30 incl. VAT

Professional cleaning (if required): £15 incl. VAT per hour

Only charged where professional cleaning is necessary to return the property to the same condition as at the start of the tenancy, subject to inventory check in report.

Other fees and charges:

Loss of keys £30 incl. VAT per key

Out of hours service: £50 incl. VAT per hour

Where actions of the tenant results in the agent (or nominated contractor) attending costs incurred the property, time to remedy the situation is charged at prevailing rate.

Unpaid direct debit or reversal of payment: £50 incl. VAT per transaction

Debit and Credit Card Charges:

A Charge of 2.9% + £0.20 will be applied to each transaction made by overseas debit and credit card payments A charge of 1.4% + £0.20 will be applied to each transaction made by UK debit and credit card payments.

IF YOU HAVE ANY QUESTIONS REGARDING OUR FEES, PLEASE ASK A MEMBER OF OUR TEAM.

Whilst every effort is made to update the information contained on this website, neither the Website Owner nor any third party or data or content provider make any representations or warranties, whether express, implied in law or residual, as to the sequence, accuracy, completeness or reliability of information, opinions, research information, data and/or content contained on the website (including but not limited to any information which may be provided by any third party or data or content providers) (“information”) and shall not be bound in any manner by any information contained on the website. The Website Owner reserves the right at any time to change or discontinue without notice, any aspect or feature of this website. No information shall be construed as advice and information is offered for information purposes only and is not intended for trading purposes. You and your company rely on the information contained on this website at your own risk. If you find an error or omission at this site, please let us know.

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Your Consent

By continuing to use our Site, you are agreeing to our placing cookies on your computer in order to analyze the way you use our Site. Please read this Cookie Policy carefully for more details about the information we collect when you use this website. If you do not wish to accept cookies in connection with your use of this Site, you must stop using our Site.

What is a cookie?

A cookie is a small file of letters and numbers that are placed on your browser or the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive. Some cookies are “persistent cookies” – these remain on a user’s device for the period of time specified in the cookie, and are activated each time the user visits the website. Other cookies are “session cookies” - these are temporarily stored on a user’s device; once you close the browser, all session cookies are deleted.

First vs. third-party cookies

We use both first and third party cookies on our Site. Whether a cookie is ‘first’ or ‘third’ party refers to the domain placing the cookie. First-party cookies are those set by a website that is being visited by the user at the time (e.g. cookies placed by KWUK.com). Third-party cookies are cookies that are set by a domain other than that of the website being visited by the user. If a user visits a website and another entity sets a cookie through that website this would be a third-party cookie.

What cookies do we use and why?

We use Strictly Necessary, Functionality, and Performance cookies:

Strictly Necessary: allow you to move around the website and use essential features like secure areas. These cookies are a condition of using our Site and services. Without these cookies, services you have asked for cannot be provided. We use these cookies to remember information you have entered on forms during a web browser session; to identify you as being logged in to our Site; and to route users to specific applications of a service, or specific servers.

Functionality: used to provide services or remember settings to improve your visit. We use these cookies to remember settings you've applied, such as layout, text size, preferences, and colours; remember if we've already asked you if you want to fill in a survey; and show you when you're logged in to the website.

Performance: collect information about how you use our Site (e.g., which pages you visit, and if you experience any errors). They do not collect any information that could identify you. We use Performance cookies for:

• The best possible commission structure
• Treat agents like business partners
• Growth share with the agents that helps grow the company
• Give full access to financial information to all agents
• Have supportive management that consults, trains and promotes teamwork
• Have the highest level of training in the industry

How to delete and block our cookies

You may delete, review and block cookies by adjusting your browser settings. However, if you block all cookies (including essential cookies) you may not be able to access all or parts of our Site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies as soon you visit our Site. Turning off or deleting cookies will not prevent device identification and related data collection from occurring. For further information about deleting or blocking cookies, please visit: http://www.aboutcookies.org.

Your choices about third party cookies

Currently, we use the following third party cookies for Performance and Targeting: Google Analytics: We use Google Analytics to provide web analytics data about how our Site is used. For more information about Google analytics cookies, please see Google's help pages and privacy policy. To opt-out of Google Analytics, you can download and install the Google Analytics opt-out Browser add-on. More information about how third party cookies are used for targeted advertising and how to opt out of some third-party ad networks can be found at: http://www.youronlinechoices.eu or www.aboutads.info.

General

Vivatproperty.co.uk is owned and operated by Vivat Property Ltd and is made available on the following terms and conditions. By using the website, you accept these terms and conditions, which shall be governed by and interpreted in accordance with English law.

Copyright

All rights in the design, text, graphics and other material on our site and the selection or arrangement thereof are the copyright of us or other third parties. Permission is granted to electronically copy and print in hard copy portions of our site solely for your personal use. Any other use of materials on our site (including reproduction for purposes other than those noted above and alteration, modification, distribution or republication) without our prior written permission is strictly prohibited.

Intellectual property rights

All intellectual property rights and other rights, including trademarks, domain names, name and logos, belong to Vivat Property Ltd or other third parties. Users and visitors acquire no proprietary interest in any of the service, content, materials or other rights and may not use or reproduce them in any way that infringes the intellectual property rights in them for any reason.

Disclaimer

Vivat Property is providing this site on an "as is" basis and makes no representations or warranties of any kind with respect to this site or its contents and disclaims all such representations and warranties. In addition, Vivat Property makes no representations or warranties about the accuracy, completeness or suitability for any purpose of the information and related graphics published in this site. The information contained in this site may contain technical inaccuracies or typographical errors. All liability of Vivat Property howsoever arising for any such inaccuracies or errors is expressly excluded to the fullest extent permitted by law. Neither Vivat Property nor any of its partners, employees or other representatives will be liable for loss or damage arising out of or in connection with the use of this site. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties. Notwithstanding the foregoing, none of the exclusions and limitations in the clause are intended to limit any rights you may have as a consumer under local law or other statutory rights which may not be excluded nor in any way to exclude or limit Vivat Property 's liability to you for death or personal injury resulting from our negligence or that of our employees or agents. Vivatproperty.co.uk may contains links to external sites. Vivat Property is not responsible for and has no control over the content of such sites. Information available via hypertext link from vivatproperty.co.uk is made available without responsibility on the part of Vivat Property. Vivat Property disclaims all responsibility and liability (including for negligence) in relation to information on or accessible from vivatproperty.co.uk.

The use of your information

You agree that we may collect, store and use information about you in accordance with our privacy policy.

Access

We reserve the right in our sole discretion to deny users access to our site or any part of our site without notice and to decline to provide the service to any user that is in breach of these terms and conditions of use.

Links to other sites

Certain links, including hypertext links, in our site will take you outside our site. Links are provided for your convenience and inclusion of any link does not imply endorsement or approval by us of the linked site, its operator or its content. We are not responsible for the content of any website outside our site.

Variations

We reserve the right at any time without notice to revise the content of our website (including the services offered by us) and these terms and conditions. Any changes to these terms and conditions will be posted on our site and by continuing to use our site following any such change you will signify that you agree to be bound by the revised terms and conditions of use.

Applicable law and jurisdiction

These terms and conditions shall be governed by and interpreted in accordance with English law and subject to the exclusive jurisdiction of English courts.

The information we collect and how we use it

When you contact us, request information or register interest we need to know your name, postal address, email address and telephone number. We gather this information to allow us to process your query, any requirements you may make and any offers you make for a property. The relevant information is then used by us, our agents and sub-contractors to provide any services requested by you and to communicate with you on any matter relating to the provision of the service in general. We may also use aggregate information and statistics for the purpose of monitoring website usage in order to help us develop the website and our services and may provide such aggregate information to third parties. These statistics will not include information that can be used to identify any individual. We or our agents and sub-contractors may contact you by post, email or telephone to ask you for your feedback and comments on our services. Your personal information may be used by us and other businesses carefully selected by us to contact you in writing, by telephone or by email to offer you content, advertisements, products and services that we believe may be of interest to you. You can opt out of receiving any contact for marketing purposes by emailing us at info@vivatproperty.co.uk. We may also wish to provide you with information about special features of our website or any other service or products we think may be of interest to you. If you would rather not receive this information, please email us at info@vivatproperty.co.uk. We may also want to provide you with related information from third parties we think may be of interest to you. If you would rather not receive this information, please email us at info@vivatproperty.co.uk. We may also provide your information to carefully selected third parties whose products or services we believe may be of interest to you. If you do not wish us to disclose your information in this way, please email us at info@vivatproperty.co.uk.

How we protect your information

The internet is not a secure medium. We use the most up-to-date technologies to protect the information you give us. We also keep your information confidential. The internal procedures of Vivat Property cover the storage, access and disclosure of your information.

Sale of business

If this business is sold or integrated with another business your details may be disclosed to our advisors and any prospective purchasers and their advisors and will be passed on to the new owners of the business.

Updating your details

If any of the information that you have provided to Vivat Property changes, for example if you change your email address, name or contact details or if you wish to cancel your registration, please let us know the correct details by sending an email to info@vivatproperty.co.uk or by writing to us at Sutherland House, 5-6 Argyll Street, London, W1F 7TE.

Your Consent

By submitting your information, you consent to the use of that information as set out in this policy. If we change our privacy policy we will post the changes on this page, and may place notices on other pages of the website, so that you may be aware of the information we collect and how we use it at all times. We will also email you should we make any changes so that you may consent to our use of your information in that way. Continued use of the service will signify that you agree to any such changes. Owing to the global nature of the internet infrastructure, the information you provide may be transferred in transit to countries outside the European Economic Area that do not have similar protections in place regarding your data and its use as set out in this policy. However, we have taken the steps outlined above to try to improve the security of your information. By submitting your information, you consent to these transfers.

Access to your records

You have a right to be told what personal information we hold about you. If you wish to see a copy of the information we hold about you please write to Vivat Property, Sutherland House, 5-6 Argyll Street, London, W1F 7TE. An administrative charge will be made for fulfilling this request.

How to contact Vivat Property

We welcome your views about our website and our privacy policy. If you would like to contact us with any queries or comments please email us at info@vivatproperty.co.uk.